Website regulations-
Digital Chen Ltd. P.O. 515492395 serves as an online store for the purchase of mobile products and computers. The provisions of these regulations shall apply to any use and purchase made by you in this store, the regulations constitute a binding contract between you and Digital Chen Ltd., for all intents and purposes. Please read these regulations in full and carefully, as a prerequisite for entering into a contract between the parties. Browsing the store and/or purchasing the product and/or service offered for sale therein constitutes your consent to accept and act according to the provisions of the regulations, therefore if you do not agree to the terms of these regulations, you are requested not to make any use of the store. The terms of the regulations may change from time to time in accordance with the discretion of Digital Chen Ltd. Ltd. The use of the masculine gender is done for reasons of convenience only. The sale on the website is not intended for wholesale sale or resale unless the company has agreed to this. It is clarified that Every user of the website who makes purchases through him declares and confirms that he is qualified to make the purchases. If the user is a minor, he confirms that the purchase he wishes to make is of the type of purchases approved for his age and/or that he has received the consent of his guardian. In addition, it will be clarified that the customer must have an identity card Israeli/ a corporation legally incorporated and registered in Israel. The customer must have a valid Israeli/ international credit card issued in Israel by one of the credit card companies in Israel. The photos and videos shown on the website, including the colors of the products, are for illustration purposes only. If there is a mistake in the description of the product and/or its price, this will not obligate the store. In any case of a contradiction between what is described on the product page, the actual specification will be the binding specification. The data of the technical devices appearing on the website are in accordance with the publications of the manufacturers/importers. Full details for each product can be seen by clicking on the product line on the page. The store displays a list of products including all the details about the product offered for sale and the price as determined in advance, the sale is until the stock runs out. The prices, promotions, and everything that appears on the product pages are valid until the end of the working day. Prices on the website include VAT. The site team tries to update prices in real time. However, if there is an error in the price of the product, the binding price is the price of the product as provided to the customer during the telephone transaction verification by a representative of Digital Chen Ltd. Digital Chen Ltd. will send you information, recommendations and promotions, but only if you fill in the email address on the website From the Law on Prohibition of Sending "Junk Mail", the Communications Law (Bezek and Broadcasting) (Amendment No. 40), 2008* "notwithstanding the provisions of subsection (b), an advertiser may send an advertisement as stated in that subsection even if The recipient's consent was not received, if all of these were met: The recipient gave his details to the advertiser during the purchase of a product or service, or during negotiations for such a purchase, and the advertiser informed him that the details he provided would be used for the purpose of sending an advertisement on his behalf" and therefore, Digital Chen Ltd. retains has the right to send you information, recommendations and special offers by email if you fill in the email address on the website and/or send us an email for support and/or information. The store itself. Completion of the sales procedure is conditional upon confirmation and verification of the transaction by phone and/or via e-mail by the customer within 24 hours from the date of placing the order, as well as that the requested product is available in the store's inventory at the time of completion of the sales procedure. It will be clarified that Digital Chen Ltd. Ltd. reserves the right, at its discretion, not to make a transaction/cancel a transaction when there is a concern that the consideration for the purchase will not be received. After completing the registration procedure, each participant will choose a username and password, after choosing a username and password, you must type basic details as they appear on the registration page such as: name, address, e-mail address, phone number, credit card number. Immediately after placing the order, the store will check the credit card details and upon confirmation of the order by the credit card companies, a notification will be given Suitable for the customer according to which the transaction was approved. Submitting false information is a criminal offense and the person who does so is subject to criminal and civil legal proceedings. In the event that the transaction was not approved by the credit companies, the customer will receive an appropriate notification according to which he will be required to contact the store's customer service center in order to arrange the approval of the transaction with the credit companies In the aforementioned case, the counting of days regarding the delivery dates will begin from the date of approval of the transaction by the credit card companies. If the customer does not act to arrange the approval for the transaction, the transaction will be considered void after 2 business days. of the company or by telephone and only) and all in accordance with the provisions of the Consumer Protection Law 1981-1981 and the regulations established pursuant to it (hereinafter: "the Law"). For the sake of good order, it should be emphasized that the mere placing of an order on the website or by telephone does not constitute a sale. After the execution of a sales transaction A document detailing the details of the transaction as required by law (hereinafter: "disclosure form") will be delivered to the customer remotely via the e-mail address entered by the customer and/or to the postal address specified by the customer at the time of delivery of the product, and/or at the latest at the time of delivery of the product to the customer, at the company's discretion. If the customer has not received the disclosure form, the customer will inform the company as soon as possible. The customer is obliged to check the product immediately upon receipt of the product. A customer requesting self-collection from the warehouse will be charged the full amount of the order through the website. It is not possible to reserve a product without full payment. Receiving the product with home delivery/self collection from the warehouse will only be possible upon presentation of the ID card of the credit card holder with which the order was made. Canceling a transaction: The customer may cancel the transaction from the day the transaction was made and up to fourteen calendar days (14) from the day the product was received, provided that the product has not been opened or used, and it is in its original packaging, including a purchase invoice. It is not possible to return products that have been used and are in good condition, or that have been disassembled and assembled. When canceling a remote sales transaction that is not due to a defect, the company will be entitled to deduct a cancellation fee at a rate not exceeding 5% of the product price, or NIS 100, whichever is lower. In addition to this, the company may deduct a clearing fee from the transaction in accordance with the law. The right to cancel the transaction will not apply to the following products: information as defined in the Computer Law, 555 - 1995; products that can be recorded, reproduced or duplicated, whose original packaging has been opened by the consumer; in case of transaction cancellation , return or replacement due to a defect, the customer will notify the company, an inspection will be carried out with the customer and, if necessary, the date for picking up the product will be arranged (if the product was received via home delivery). Shipping costs will be applied to the buyer. If the product is collected from the warehouse, the obligation to return the product to the supplier's warehouse applies to the customer. After the product is received by the store, it will be inspected in front of the importer and/or the manufacturer. Digital Chen Ltd. will act in accordance with the instructions of the importer and/or the manufacturer for further treatment with the customer and refund in accordance with the provisions of the law, up to 14 business days from the day of confirmation of receipt of the product in the store. Digital Chen Ltd. may cancel a transaction or sale in whole or in part in the following cases - an error has occurred, whether in the price of the product And whether in the product description. - If it turns out that there was a communication malfunction and/or a technical problem that prevented the website surfers from using the website properly. In the case of force majeure, war, hostility, terrorism and/or anything else that prevents the continuation of a proper sale. Notice of the cancellation of the sale will be given to the buyers by phone and/or by e-mail to the address specified on the registration page. If the product is out of stock after a sale has taken place, Digital Chen Ltd. may cancel the sale and/or offer an equivalent replacement product. Notification of such cancellation will be made in writing or by phone. The store and/or the supplier will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the customer and/or a third party, including financial damage due to the purchase of the product at a higher price from a third party. With a purchase invoice only within 14 business days from the date of purchase. Credit/exchange will only be possible for products that have not been opened from their original packaging, and that have not been used in any way whatsoever. The amount of the credit will be the same as the amount actually paid when the item was purchased or against returning the product a credit voucher will be given. This credit will be valid for 12 months from the date of return, after this date the credit will not be honored. If the credit is lost/stolen/damaged, the credit will not be replaced and it will not be possible to give another credit and/or compensation for it. Delivery of the products Digital Chen Ltd. will take care of the delivery of the product, to the address as typed on the registration page, according to the delivery method chosen by the customer within the time specified on the product's sales page, unless otherwise explicitly stated. The delivery of the product depends on full payment for it by the customer Digital Chen Ltd. will not be responsible for delays in delivering the shipment to the customer in the following cases: force majeure and without prejudice to the generality of the above, war, hostilities, natural disasters. A strike at suppliers of services or goods necessary for the production and/or transportation of the products. A reason beyond its control. It will be clarified that the delivery times of the products include business days only, Sunday-Thursday, excluding Fridays, Saturdays, holiday eves and public holidays. Privacy information security in the store It should be noted that the clearing page is external to the site and is managed by a company specializing in the field. Credit details are not stored at Digital Chen Ltd. at any stage. The customer confirms that the clearing page is external and leaving the payment details there constitutes an agreement that the customer waives any claim against Digital Chen Ltd regarding the misuse of his payment method details that may result from intrusion into the database of the company operating the external clearing page. The store takes acceptable precautions In order to maintain, as much as possible, the confidentiality of the information. The transfer of data on the site is carried out in an encrypted form using SSL technology. Every transfer of a credit card number from the site is done in an encrypted manner according to the standard. In cases beyond its control or arising from force majeure, the store will not be responsible for any damage of any kind , indirect or direct that will be caused to the customer or someone on his behalf, if this information is lost or reaches a hostile party and/or it is used without permission. The store undertakes not to use the information of the customers registered on the website except for the needs of operating the website, and in order to enable the purchase to be made. Waste disposal Electrical and electronic equipment from the customer's home according to the law Digital Chen Ltd. allows its customers to remove free of charge electronic waste (which is not harmful/to which the law applies), which is similar to the products they ordered on the website in the quantity and weight as required by law, the customer must notify before the delivery of the product that he wishes to dispose of it the waste
